FREQUENTLY ASKED QUESTIONS

HomeTech365 is located in Delaware, US but we operate as an online store only.

We currently have warehouse/shipping facilities in Europe & China. We try our best to ship from the warehouse closest to you but if we are unable to do so due to limited stock, your order will be shipped from our main warehouse in China.

Yes! We proudly ship worldwide!

We generally take 1-4 business days to process our orders and co-ordinate with our warehouse and shipping departments.

Australia, US, UK - estimated delivery time of 10-20 days. Although the order usually arrives faster than this, certain things like delays at customs or processing time can effect delivery time.
Rest of the world - For all other countries, the delivery times vary between 15-30 days.

NOTE:
These estimates can change depending on your location, what items you purchase, and any other unforeseen factors. We are working with our partners to reduce this time significantly in the future.

Should you have any questions regarding shipping times for your order or future order feel free to contact us through email hometechh365@gmail.com

Sometimes, your products will be shipped separately to avoid any delays caused by some products being backlogged or temporarily out of stock.
Should you have any questions regarding the status of your order feel free to contact us at hometechh365@gmail.com

Due to the global nature of our business we are not responsible for any customs fees once items have shipped. In 99% of cases, custom fees are not collected. However, we are not able to control this factor and if any fees arise in your country we are not responsible for them.

You can use our tracking page here!